Refund policy
At DealsDuniya.shop, your satisfaction is our top priority. If you are not completely happy with your purchase, we’re here to make it right.
Replacement Policy
We offer a 7-day replacement policy. This means you have 7 days from the date of delivery to request a replacement.
To start a replacement, contact us at support@dealsduniya.shop.
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Once your request is approved, we’ll provide you with a return shipping label and instructions.
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Items returned without prior approval will not be accepted.
For any return-related questions, you can always reach us at support@dealsduniya.shop.
Damages & Issues
Please inspect your order upon delivery and contact us immediately if:
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The item is defective
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The item is damaged
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You received the wrong product
We’ll evaluate the issue and arrange a replacement at no extra cost.
Non-Returnable / Exceptions
Certain items are not eligible for return or refund, including:
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Perishable goods (food, flowers, plants, etc.)
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Personalized or custom products
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Personal care items (beauty, hygiene, etc.)
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Hazardous materials, flammable liquids, or gases
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Sale items or gift cards
If you’re unsure about your product, please reach out before ordering.
Exchanges
The quickest way to get the product you want is to return the one you have. Once your return is approved, you can place a new order for your preferred item.
Refunds
After receiving and inspecting your returned item, we’ll notify you of the refund status.
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If approved, your refund will be processed to your original payment method within 10 business days.
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Please note: banks or card issuers may take additional time to reflect the refund in your account.
If more than 15 business days have passed since your refund was approved, please contact us at support@dealsduniya.shop.